Confidentiality

Confidentiality is part of addiction counsellors code of ethics and can be described as not sharing information with any party without the addicted patient’s prior written consent.
The 3 instances where this may be broken are when a child is being harmed or is at risk of being harmed, when the client themselves is in danger or when an Act of Treason is going to be committed (or the disclosure is court ordered).

Confidentiality is a cornerstone of the ethical code governing addiction counsellors. It entails a commitment to protecting the privacy of clients by not disclosing any information without their explicit, written consent. This principle cultivates a safe and trusting environment, which is fundamental for effective therapy.

Understanding Confidentiality

  • Confidentiality assures clients that their personal information and the details of their treatment will remain private. This encourages open and honest communication during therapy sessions.
  • Before any information can be shared, addiction counsellors must obtain prior written consent from the patient, ensuring that the patient has control over their personal information.

Exceptions to Confidentiality

  • If there is evidence or a serious risk of harm to a child, confidentiality may be breached to protect the child. This includes situations of abuse or neglect.
  • If the client poses a danger to themselves, such as in cases of severe suicidal ideation or plans, confidentiality may be broken to ensure their safety.
  • In rare cases, such as an act of treason or if disclosure is ordered by a court, confidentiality may be legally overridden.
  • If the client poses a serious threat to others, confidentiality may be breached to prevent harm.

Importance of Confidentiality

  • Maintaining confidentiality is key to building trust between the counsellor and the client, which is essential for effective therapy.
  • Knowing that their privacy will be respected encourages individuals to seek treatment without fear of stigma or judgment.

Confidentiality in addiction counselling is a fundamental ethical principle that supports the therapeutic process. While there are specific exceptions where confidentiality may be breached, these are guided by the principles of safety and legal obligations.

Rehabilitation centers and addiction treatment facilities hold your personal information in strict confidence. This means that your medical records, therapy sessions and any other sensitive information related to your treatment are kept secure and private. Only authorized individuals who are directly involved in your care have access to these records.

Sharing your personal information without your consent is strictly prohibited. Doctors, nurses, therapists and other staff members are bound by professional codes of conduct and legal obligations that protect your confidentiality. This allows you to feel safe and comfortable in your treatment environment, knowing that your privacy is respected.

Trust between a client and counsellor is critical. It ensures clients feel safe to reveal their innermost thoughts and feelings, which is vital for effective therapy. This trust allows for the examination of difficult or shameful experiences, creating a deeper therapeutic connection.

Breaking Confidentiality

Confidentiality isn’t absolute. Legal and ethical boundaries exist, requiring counsellors to disclose information under specific circumstances, such as legal obligations or to prevent harm. Awareness of these exceptions is fundamental for both counsellor and client. Professionals may breach confidentiality if a client is a danger to themselves or others or in cases of suspected abuse towards minors or vulnerable adults. Therapists must also comply with legal demands, such as subpoenas, though these are rare.

  • Legal Requirements: Disclosure of terrorism, money laundering or drug trafficking must be reported to authorities. Courts can also demand client notes.
  • Supervision: Counsellors undergo anonymized supervision, which may involve discussing client cases without revealing identities.
  • Risk of Harm: Policies dictate breaking confidentiality if a client poses a risk to themselves or others, especially in cases of suicidal intent or potential harm to vulnerable individuals.

Confidentiality covers not only therapy discussions but also the fact a client is receiving therapy. Measures include discreet communication and not acknowledging clients in public to protect privacy. Licensed professionals are bound by laws like HIPAA to ensure confidentiality, facing legal consequences for breaches.

The rights to confidentiality for minors vary with some jurisdictions allowing minors the same rights as adults in healthcare decisions. Therapists strive to balance confidentiality with parental rights to create trust in the therapeutic relationship.

At therapy onset, clients receive information on privacy policies, including conditions under which confidentiality might be breached. This agreement clarifies the scope of confidentiality and ensures clients are informed about their privacy rights.

In essence, confidentiality is a cornerstone of the therapeutic relationship, essential for effective therapy. It’s carefully guarded by professionals with specific exceptions designed to protect individuals and comply with legal requirements.

In addition to professionals, your fellow peers and group members in addiction recovery are also expected to maintain confidentiality. It creates a safe and supportive space for individuals to share their experiences openly and honestly, without fear of judgment or negative consequences. This collective commitment builds trust among participants and promotes a sense of camaraderie throughout the recovery process.

It is key to note that confidentiality does have limits in certain circumstances. If there is a concern for your safety or the safety of others, healthcare professionals may need to disclose information to appropriate authorities. Additionally, legal requirements may compel the disclosure of certain information in specific situations. However, these instances are carefully managed to balance the need for privacy with the need for protection.

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    Founded in 2008, WeDoRecover has evolved from an advisory service for addiction treatment into a comprehensive provider of care, following its 2019 merger with Changes Addiction Rehab in Johannesburg. Specialising in connecting patients to top-tier addiction treatment centers in the UK, South Africa and Thailand, WeDoRecover supports individuals globally, including those from the United Arab Emirates and Europe. Accepting both South African medical aid and international health insurance our organisation facilitates access to high-quality treatment for substance and alcohol use disorders, offering individualised care that addresses the physical, mental and social needs of patients.



    Our team, led by Gareth Carter, offers empathetic and professional support, guiding you through every step of the treatment process. Whether you're in South Africa or abroad, our acceptance of various insurance plans makes quality care accessible, providing a platform for lasting recovery and a healthier future.


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    Rehab care is a good option if you are at risk of experiencing strong withdrawal symptoms when you try stop a substance. This option would also be recommended if you have experienced recurrent relapses or if you have tried a less-intensive treatment without success.

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    If you're committed to your sobriety but cannot take a break from your daily duties for an inpatient program. Outpatient rehab treatment might suit you well if you are looking for a less restricted format for addiction treatment or simply need help with mental health.

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