We Do Recover: Terms of Use


Welcome to We Do Recover. By accessing and using our website, you are agreeing to comply with and be bound by the following Terms of Use. Please review these terms carefully. If you do not agree to these terms, you should not use this website. The term “We Do Recover” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

Emergency Situations

This website does not provide emergency-response services. If you are facing an emergency or if there is any immediate risk of harm to yourself or others, please contact emergency services immediately by dialing your local emergency number.

Age Requirement

Our website is designed for use by individuals aged 17 years and above. Content on this site may not be suitable for children under the age of 13. Accordingly, we prohibit children under the age of 13 from using the website. We recommend that minors aged 13 to 17 seek parental or guardian consent before accessing our website.

Amendments to Terms

We reserve the right to amend these Terms of Use at any time, at our sole discretion. By continuing to use the website after such amendments are made, you agree to be bound by the amended terms. We encourage you to periodically review the Terms of Use to ensure you are aware of any changes.


If any provision of these Terms of Use is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, without affecting the remaining provisions of the Terms of Use, which shall continue in full force and effect.

Entire Agreement

These Terms of Use constitute the entire agreement between We Do Recover and you in relation to your use of this website and supersede all prior agreements and understandings. No modification to the Terms of Use shall be effective unless expressly stated by We Do Recover.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the jurisdiction in which We Do Recover operates, without regard to its conflict of law provisions.


In the event of any conflict between these Terms of Use and any other information provided on the website, the provisions of these Terms of Use shall prevail.

Disclaimer on Professional Advice

General Information Purpose Only: The content provided on the We Do Recover website, including text, graphics, links and other materials, is for informational and educational purposes. It’s not intended as a substitute for professional medical or healthcare advice, diagnosis or treatment.

Consult Professionals: Always consult with your physician or a qualified healthcare provider for any specific health concerns. Never ignore professional medical advice or delay seeking it based on what you read on this site or any linked websites.

Online Community Participation

Engagement Opportunities: We Do Recover offers you the chance to engage in online communities, discussion boards and forums. This includes participating in features like Thought of the Day by using specific hashtags on Instagram to share your content, governed by these Terms of Use.

Responsibility and Respect: By participating, you commit to respectful and privacy-conscious interaction. Do not post photos of others without explicit permission. Your submissions are voluntary, non-confidential and without compensation. You grant We Do Recover rights to use, modify and share your content.

Content and Conduct Guidelines

Acceptable Use: You agree not to post or transmit any material that could be seen as libelous, defamatory, obscene, abusive, threatening or illegal. Your content should not infringe on any copyright or personal rights and should avoid harmful code or devices.

Copyright and Ownership: Only share content you own or have the right to distribute. Be mindful of copyright and privacy laws. Avoid posting personal financial information or sensitive personal details in public or group areas.

Interaction with Others: Do not use the website for unauthorized advertising, spamming or solicitation. Be wary of how your information can be copied or used by others. Impersonation and posting misleading information are strictly prohibited.

Legal Compliance: Ensure your postings comply with applicable laws and regulations. Share experiences and information truthfully and based on your personal experience.

Terms of Service: Access, Content and Account Management

Access Restrictions

We Do Recover reserves the right to terminate or limit your access to our online communities or any services accessible through our website at any time, without notice.

Selection and Removal of Content

  • Selection: We Do Recover reviews tagged content submitted by users but does not guarantee that all submitted content will be chosen for display on our website.
  • Responsibility: You are solely responsible for the content you submit and its adherence to these Terms of Service, other applicable terms and laws.
  • Removal Requests: If your content is selected and you wish to have it removed, you can set it to “private” within your Instagram account, signaling us to remove it from our site.


  • No Obligation to Monitor: We are not required to monitor the website, its discussion boards, chats or any content posted by users or third parties.
  • Right to Monitor and Act: We reserve the right to monitor and review content to manage the site effectively, ensure the safety of our community, comply with legal obligations and protect both our interests and those of our users. This includes the right to alter, remove or disclose user content as necessary.

Account Registration and Maintenance

  • Accurate Information: When creating an account or registering on our website, you agree to provide true, accurate and complete information and to update this information to maintain its accuracy.
  • Consequences of Inaccurate Information: Providing false or outdated information may lead to termination of your access to the website and We Do Recover is not liable for any resulting damages or issues.
  • Username and Password: Choose a secure username and password. We reserve the right to deny or revoke usernames that infringe on others’ rights, are illegal, vulgar or for any reason deemed inappropriate by us.
  • Security of Your Account: You are responsible for the confidentiality and security of your account information, including your username and password. If you believe your account’s security has been compromised, contact us immediately at [email protected]. You bear full responsibility for all activities conducted through your account.

Website Use Disclaimer for We Do Recover

General Disclaimer

Access to and use of the We Do Recover website is entirely voluntary and at your own risk. We strive to ensure the accuracy and timeliness of information presented; however, We Do Recover makes no guarantees regarding error-free or omission-free content. We explicitly disclaim responsibility for the completeness, accuracy, timeliness or reliability of any information, advice, services, merchandise or materials provided via our website or linked sites.

No Professional Advice

The content on our website is intended for general educational and informational purposes only and should not be construed as professional advice. It is provided “as is” without any express or implied warranty, including but not limited to warranties of merchantability, fitness for a particular purpose or non-infringement. We Do Recover is not liable for any decisions made or actions taken in reliance upon website content.

Limitations of Liability

We Do Recover is not responsible for any direct, indirect, incidental, consequential or any other damages arising from your use of the website. This includes but is not limited to, damages from reliance on website content, loss of data or profits or from the impact of viruses and other harmful components, despite having virus protection measures in place.

Changes and Access

We Do Recover reserves the right to modify these Terms of Use, the website and any associated services or fees at its discretion. This includes the right to refuse or cancel orders, terminate accounts and restrict access for any reason.


By using the We Do Recover website, you agree to indemnify and hold harmless We Do Recover and its affiliates, officers, directors, employees and agents from all liabilities, claims and expenses arising from your use of the website, including any content you submit, post or transmit through the website.

Remedy and Limitation of Liability

Your sole remedy for dissatisfaction with the website or services is to cease using them. Under no circumstances shall We Do Recover be liable for any damages resulting from your use or inability to use the website or its content. This limitation applies to all claims and losses of any kind.

Before pursuing legal action for any harm related to website use, you agree to notify We Do Recover in writing and allow 30 days for resolution. Any action must be initiated within one year from the claim’s occurrence or it will be permanently barred.

This website is owned and operated by We Do Recover. The content, including text, graphics, images and the overall design, is protected by international copyright laws. We Do Recover, along with its licensors, holds and reserves all proprietary rights to the website’s content.

Usage Permissions

You are permitted to link to, view, download, use, display and print a single copy of the materials on this website for your personal, non-commercial and informational use only, provided that:

  • You do not alter or modify the materials.
  • You keep all copyright, trademark and other proprietary notices intact.
  • Your use does not imply an endorsement or association with We Do Recover without our express written consent.
  • All copies include the copyright notice: “Copyright © 2024 We Do Recover Foundation. All rights reserved.”

Any use beyond these specified terms without prior written permission from We Do Recover is strictly prohibited. We may revoke this license at any time for any reason. Upon termination, you must cease all use of the site and its content and destroy any copies.

In compliance with the Digital Millennium Copyright Act (DMCA), if you believe that content on our website infringes upon your copyright, you or your agent may send a notice to We Do Recover requesting removal of the material or access blockage.

Send notices to:

  • Email: [email protected]
  • Mail: We Do Recover Foundation, Attn: Webmaster, PO Box 216 Weltevreden Rd, Northcliff, Randburg, 2115.

Your notice must include:

  • Your signature or that of your authorized agent.
  • Identification of the copyrighted work claimed to be infringed.
  • Identification of the material claimed to be infringing.
  • Your contact information (name, address, phone number and email).
  • A statement of good faith belief in the unauthorized use of the material.
  • A statement under penalty of perjury that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner.

If you believe a copyright infringement notice has been falsely filed against you, the DMCA allows you to send a counter-notice. Notices and counter-notices should meet the current statutory requirements of the DMCA.

Applicability and Compliance

We Do Recover’s website is provided as a service and is not targeted towards users in any specific location, nor does it constitute engagement in business within any jurisdiction outside of Gauteng, South Africa. Accessing this website in jurisdictions where its content or use is illegal is prohibited. Users from such locations access the website at their own risk, acknowledging that this Agreement includes provisions such as exclusive venue and remedy clauses and warranty disclaimers that are fundamental to this Agreement.

Governing Law

This Agreement is governed by the laws of South Africa, without giving effect to any principles of conflicts of law. It is specifically entered into and performed within Gauteng, South Africa. All parties submit to the exclusive jurisdiction of the courts located in Johannesburg, South Africa, for any legal matters arising from this Agreement or website use.

Arbitration and Dispute Resolution

Any disputes related to this website or Agreement will be resolved through confidential arbitration in Johannesburg, South Africa, according to the rules of the Concilliation, Mediation and Arbitration Association of South Africa. Arbitration will be conducted by three arbitrators and will result in a binding decision. Any arbitration award will include a detailed explanation and may be enforced in any court with jurisdiction.

Prohibition on Class Actions

Disputes shall be arbitrated on an individual basis only. Neither party will seek to have any dispute heard as a class action or in any other proceeding in which either party acts or proposes to act in a representative capacity. If any part of this Agreement is found to be unenforceable, the remainder will continue in effect.

Information Requests and Privacy

Handling Your Requests

When you request information about our programs or services, We Do Recover will use the contact details you provide to respond to your inquiries. Your information will be handled according to our Privacy Policy, which outlines how we may use and share the information you provide.

Security Disclaimer

While We Do Recover takes steps to protect your confidentiality, no system is entirely secure. There’s a risk that third parties could unlawfully access your information. We are not liable for any such unauthorized access. If you prefer not to risk electronic communication, you can reach us by phone at +27814447000 or +448009554357 or by mail at 216 Weltevreden Rd, Northcliff, Randburg, 2115, South Africa.

Our website may include links to other websites that could be useful to you. These links are provided for convenience only and We Do Recover is not responsible for the content or privacy practices of these external sites. We cannot guarantee they will meet your specific needs. We recommend reviewing each site’s privacy policy before engaging with it.

Email and Downloadable Files

Caution with Downloads and Email

Emails and files available for download from our website are not guaranteed to be free from harmful code that could damage your data or computer. It’s your responsibility to employ protective measures like data backups to safeguard your information. We Do Recover disclaims any liability for damage or data loss resulting from the use of our website.

Privacy Policy and Terms of Use

General Provisions

  • Assignment of Agreement: You may not transfer or assign any rights or obligations under this Agreement without prior written consent from We Do Recover. However, We Do Recover reserves the right to assign this Agreement, in whole or part, at its discretion.
  • Unauthorized Use: Any use of this site beyond what is explicitly authorized constitutes a breach of this Agreement, unauthorized access to a protected computer and an infringement of We Do Recover’s intellectual property rights. We Do Recover retains the right to pursue any appropriate legal action in response to such violations.
  • Survival of Provisions: Certain provisions of this Agreement are intended to remain in effect indefinitely. This includes but is not limited to, sections covering indemnification and limitation of liability. The termination or expiration of this Agreement does not affect the enforceability of these provisions.
  • Waiver: No waiver of any term or condition of this Agreement shall be considered a further or ongoing waiver of such term or any other term or condition.

Contacting We Do Recover

Should you have any inquiries or require further information, you can reach We Do Recover through the following channels:

  • Email:[email protected]
  • Telephone: +27814447000 or +448009554357
  • Postal Mail: 216 Weltevreden Rd, Northcliff, Randburg, 2115

We Do Recover may communicate with you via email, telephone, fax or other available methods, as deemed appropriate.

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